Terms and Conditions


  • Legal Notice
  • All notices from Perfect Pets Inc to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Perfect Pets Inc shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    23180 Sherwood Rd
    Belleville, MI 48111
    Delivery shall be deemed to have been made by You to Perfect Pets Inc five (5) days after the date sent.
  • Copyright
  • All content appearing on this Web site is the property of:

    Perfect Pets Inc
    23180 Sherwood Rd
    Belleville, MI 48111
    Copyright © 2013-2019 Perfect Pets Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2019 Perfect Pets Inc. All rights reserved.
  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Perfect Pets Inc and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Perfect Pets Inc believes that customer conduct violates applicable law or is harmful to the interests of Perfect Pets Inc and its subsidiaries.
  • Privacy Policy
  • What information do we collect?

    We collect information from you when you register on our site or place an order. 

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    ; To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

    Do we use cookies?

    Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Your Consent

    By using our site, you consent to our websites privacy policy.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page.

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.
    Perfect Pets Inc
    23180 Sherwood Rd
    Belleville, MI 48111

    This policy is powered by Trust Guard PCI compliance
  • Shipping & Delivery
  • Perfect Pets ships within all 50 states and US territories. (See International)
    Smaller orders will via ship Priority mail (2-3 day service)
    Larger orders will ship via UPS ground (2-5 day service)
    Express Mail (1-2 day service), UPS overnight, 2nd day air and 3 day select is also available.
    Most orders will ship within 24 hours of being placed.
    Perfect Pets Inc reserves the right to adjust the actual shipping costs depending on the variety of products and nature of the shipping method. Our goal is to keep the shipping cost as minimal as possible. 
  • International
  • Notice: All Shipments outside the US are at the risk of the consignee. International orders must be placed via phone, email or fax. (See Contact Us)
    Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Perfect Pets Inc only provides a shipping declaration for products leaving the US. All other documentation required for customs entry must be provided by the consignee.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Perfect Pets Inc  is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
  • Return Policy
  • All sales on consumable products are final. Damaged products received by the customer must be returned within 5 business days at the cost of the customer. Please notify us immediatley if this has occured. Once Perfect Pets receives the damaged product, an exact replacement will be sent at no cost. All other return items will have a 20% restock fee.